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The Selection Process:
How Useful are the Results?
Here is a sampling of the infomation you can expect as a result of the
TTI Success Insights™ Management/Staff Assessment Report
for Joan Doe, Software Development Team:
Note: Based on Joan’s responses, the report has selected general statements to provide a broad understanding of her work style. What follows is a sampling of these statements.
Joan shows that she can be quite versatile while also being adaptable to the situation. Under pressure, she can be competitive and tenacious, and will pursue all possible avenues for solutions to a problem. Joan has a need to achieve in an environment where quality is controlled. For example, she can become frustrated when put in a situation that is nothing more than a rambling discussion. She is the type of person who will accept challenges, and accept them seriously.
Joan tends to withhold her emotions, which can make becoming acquainted with her difficult. She is alert and sensitive to her errors and mistakes, which she constantly seeks to avoid. Indeed she usually judges others by the quality of their work and may find it difficult to recognize others’ strengths if their work does not meet her high standards.
Joan is a critical and systematic thinker, and she takes pride in her competence and ability to understand all the facts of a situation. She is good at concentrating on data while looking for the best method of problem solving. Joan also enjoys analyzing the motives of others and will ask good questions in order to get the critical, complete information she seeks. She has a low trust level with strangers, which becomes apparent when she asks specific and perhaps blunt questions. Joan’s work represents her true self, and she will take issue when people attack the quality of her work.
Note: The report also identifies the specific talents and behavior Joan brings to the job, and also provides checklists for how to best communicate with her. What follows are sample statements from these report categories. Please note that these categories are a short sampling of the many report topics. For a complete sample report, please call Corporate Initiatives at 610.642.4873.
Value to the Organization
• Proficient and skilled in her technical specialty
• Comprehensive in problem solving
• Suspicious of people with shallow ideas
• Maintains standards
• Accurate and intuitive
• Tough-minded
Adapted Style
• Critical appraisal of data
• Having the ability to see the “big picture” as well as the small pieces of the puzzle
• Persistence in job completion
• Dealing with a wide variety of work activities
• Calculation of risks before taking action
• Acting without precedent, and able to respond to change in daily work
Keys to Motivating
Joan wants:
• Opportunity to verbalize her ideas and demonstrate her skills.
• Limited exposure to new procedures.
• To be seen as a leader.
• Freedom from controls that restrict her creativity.
• Time to perform up to her high standards.
• Awards and rewards.
• To know the agenda for the meeting.
Keys to Managing
Joan needs:
• Skills to come across warm and close, when appropriate.
• Time to warm up to people.
• Rewards in terms of fine things – not just shallow words.
• To soften the edge and not be so blunt.
• Time to see and test if the plan will work.
• The opportunity to ask questions to clarify or determine why.
Areas for Improvement
Joan has a tendency to:
• Lean on supervisors if information and direction is not clear.
• Appear somewhat aloof and cool to the emotional appeal of others,
• Select people much like herself.
• Tell ideas as opposed to sell ideas.
• Be overly intense for the situation.
Checklists for Communicating
Do:
• Listen to her
• Have the facts in logical order
• Give her time to be thorough, when appropriate
• Provide details in writing
• Keep at least three feet away from her
• Prepare your case in advance
Don’t:
• Use high speed, intense inputs
• Be superficial
• Pretend you’re an expert if you are not
• Say “trust me”—you must prove it
• Make statements about the quality of her work without proof
• Fail to follow through
What the Test Measures
As you can see from the above sample, this report analyzes behavioral style—a person’s manner of doing things. The value of such information is supported by behavioral research which suggests that the most effective people are those who understand themselves, both strengths and weaknesses. Having this kind of insight allows us to develop strategies to meet the demands of our environment.
This report measures four dimensions of normal behavior:
• How you respond to problems and challenges
• How you influence others to your point of view
• How you respond to the pace of the environment
• How you respond to rules and procedures set by others
In addition to the features presented in the Joan Doe sample above, the comprehensive report includes Communication Tips, Self Perception, Others’ Perception, Natural and Adapted Style, Keys to Motivating, Keys to Managing, and Areas for Improvement. This list is not comprehensive. For a full sample report, please call us at 610.642.4873.
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